Experience
2023 - 2024
Content Designer - Mercado Livre
Working with Data Privacy and Regulatory teams, creating content for the 18 Latin American countries and adapting it to each country's linguistic and regulatory context. Construction of content for interface, messages (e-mail, push, sms) and FAQs.
2022 - 2023
Content Designer Specialist- Creditas
Responsible for Collections, App and Design System teams. Focused on the evolution strategy of the architecture and texts of the application, creation of the new collection experience and loan management. In addition to working together with the Design System team, supporting in the creation of components and thus, creating in a synchronized way the Creditas Content Guide and the Content System.
2021 - 2022
Content Designer Sênior- Creditas
Working with the Loans, Creditas Auto and Financing teams. Focused on content strategy, transactional communication rules governance and building flows and paths along with Product Design, from Discovery, rational design and wireframe, to final screen.
2021 - 2021
Content Designer Pleno- Creditas
Working with Loans, Creditas Auto and Financing. Focused on transactional communication rules strategy, contributing to the construction and dissemination of the Content Design culture within the teams in which he worked.
2020 - 2021
UX Writer- Itaú
UX Writer of iti Itaú Design team, responsible for initiating the creation of the Content Guide and the alignment of textual standards with the Design System team. Construction of interface content along with the Product Designers.
2018 - 2020
UX Designer- Itaú
UX Designer- Touchpoints Team: team responsible for the structure of the application, working on the consistency of all paths and the governance of the home page.
UX Designer- Customer Experience Team: responsible for building the customer care journey through the application and FAQ; building screens for the internal customer care operation system.
2018 - 2018
Intern UX Design | Itaú
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Acting with the Data team and creating content for Machine Learning.
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Responsible for building the customer service journey through the app and FAQ.
2017 - 2017
Journalism Intern |
TV+ ABC
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Editor for the news website;
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TV reporter and producer for the local evening news broadcast: J+ ABC;
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Responsible for the text read in the newscast. = Responsible for the text written in the newscast.
Education
Education
2023 - Atual
Postgraduate
Sociología del Design- Universidad de Buenos Aires
2015 - 2019
Graduation
B.A in Communication | Mackenzie
Courses
2021
Design Comportamental | Aprender Design
2020
UX Writing | Belas Artes
2020
UX Writing | Mergo
Proficiency
Portuguese-
Spanish -
English -
Native
Fluent
Advanced